petty first world issues
Apr. 2nd, 2011 11:40 am![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
hippybngstockngDear Appliance Manufacturers of the World,
We live in the modern world now, not the fifties. People build websites to discuss and describe their products all the time, and so should you. I should not have to spend more than ten minutes on a website of a manufacturer of a product I have purchased but lost/tossed/never had the manual for, just to find out what all six buttons do. SIX BUTTONS. Don't make me call your help line and waste yet more of my precious time, even if it does create a job for some under-appreciated call centre monkey, just to find out that the three non-obvious buttons mean what I think they mean. You should never make me call you if I don't actually have a problem you can help me with. Websites are supposed to be there to answer my utterly stupid questions, not your underpaid monkeys.
Seriously. They are called web designers, and it will actually save you money and hassle to hire some, plus you get to stop looking like pre-internet fossils. It's embarrassing. Stop it.
Thank you for your time.
We live in the modern world now, not the fifties. People build websites to discuss and describe their products all the time, and so should you. I should not have to spend more than ten minutes on a website of a manufacturer of a product I have purchased but lost/tossed/never had the manual for, just to find out what all six buttons do. SIX BUTTONS. Don't make me call your help line and waste yet more of my precious time, even if it does create a job for some under-appreciated call centre monkey, just to find out that the three non-obvious buttons mean what I think they mean. You should never make me call you if I don't actually have a problem you can help me with. Websites are supposed to be there to answer my utterly stupid questions, not your underpaid monkeys.
Seriously. They are called web designers, and it will actually save you money and hassle to hire some, plus you get to stop looking like pre-internet fossils. It's embarrassing. Stop it.
Thank you for your time.
